This is the third lease company I’ve used, but in terms of the ordering process, the communication, the documentation and the speed of delivery I would have to place Select first for customer service. I also secured a great price (for a Hyundai Tucson) as well as having the flexibility of not needing to pay a deposit, which made the deal very attractive.
However, I’m fully aware that you can’t truly judge a car leasing company until the end of the contract when the car is being returned, as that is what genuinely separates one leasing company from another. On that basis, my rating is based on the relationship to date.
The delivery of the car itself was one area where I have experienced a superior service from another lease company. The company in question would deliver their cars on a transporter so the cars were delivered to my house in immaculate condition with something like 20 miles on the clock. The car I received a few days ago was driven about 100 miles to my home, on a rainy day in December, so it was handed over to me dirty. A relatively minor point.